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Centrelink Guides

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Welcome to the iLoveMoney Ultimate Guide to Centrelink and Centrelink Online Services. The purpose of this guide is to assist you with finding the Centrelink information you require as quickly and as easily as possible as well as up-to-date information about any Centrelink changes.

Centrelink is an Australian Government agency responsible for delivering a wide range of services and payments to Australians who find themselves on a low income or without an income including retirees, the unemployed, families, carers, parents, people with disabilities, Indigenous Australians, and people from diverse cultural and linguistic backgrounds. Centrelink also works with government departments and community organisations to link people to the services and resources they need. Centrelink is administered by the Department of Human Services of the Australian government.

This guide should help those who are contemplating applying for or who are in the process of applying for Centrelink Benefits & Payments.

The guide will also give you everything you need for Centrelink Online Services!

Those individuals who have already applied for Centrelink assistance and benefits, no matter what stage you are at in the process will also find some very useful information in our guide. Centrelink Online Services are provided by Centrelink and the Family Assistance Office. If you are not already using this service then you are most likely wasting way too much time lining up at Centrelink locations! Make sure you use this guide to help you out so you can spend more time doing the things you love!

NB: On 1 July 2011, Centrelink, together with Medicare Australia, was integrated into the Department of Human Services ( as a result of the Human Services Act, 2011 (Cth), with the department retaining the brand name as part of its set of master programs.

Centrelink Abstudy

The Aboriginal and Torres Strait Islander Study Assistance Scheme or ABSTUDY is a type of welfare financial assistance for Indigenous Australians who are studying or enrolled in some type of formal or informal training program.

Centrelink Age Pension

Age pension payment is the oldest type of social security benefits being paid by the Australian government. It was institutionalized in 1909. Australians who reached 65 years of age are eligible but they must be actually in need and do not have any reliable means to support themselves.

Centrelink Austudy

Austudy Payment is a financial assistance for full-time students or Australian apprentices. Austudy recipients are not subject to the Parental Income Test, Family Assets Test and the Family Actual Means Test. They are considered as independent.

Centrelink Calculators

Centrelink Calculators can be accessed online. They help you estimate or compare the payments you may be entitled to, based on your current or proposed circumstances.

Centrelink Carer Allowance

This is a type of income supplement for caregivers who are personally providing constant care for another person who has severe illness, disability or frail because of old age. In order to be eligible, an applicant must be providing personal care for at least six months straight. The caregiver must also pass the income and asset assessment.

Centrelink Child Support

When married parents separate the burden of emotional strains are not only carried by the former espouses but also by their children. There will always be confusion and erosion of the sense of security and identity among children. The financial burden is also a serious consequence that could worsen the situation. The Child Support system, as implemented by the Department of Human Services, is a system that is primarily intended to provide financial security to the children of separated parents.

Centrelink Contact Information

We have more information below to help you with your Centrelink contact and to register your intention to claim Centrelink assistance and entitlements.

Centrelink Disability Pension

Australian citizens who suffer from long-term disabilities can apply for Disability Support Pension. The minimum requirement is that a recipient must have a physical disability that could last for at least two years based on the opinion of a qualified assessor.

Centrelink Family Assistance

Parents or guardians can apply for various type of Payments for Families depending on their needs. However, the eligibility depends largely on economic circumstances such as the household income. There are also circumstances that need special assistance such as taking care of children with disabilities.

Centrelink Family Tax Benefit

This is a form of tax relief that is computed on per-child basis. The payment is made through the Department of Human Services and administered by Centrelink. The benefit is paid to Australians who pay at least 35% of the cost of child care.

Centrelink Forms

There are a large number of Centrelink forms that you have access to including printable claim forms that you can download, complete and return to us as well as electronic forms.

Centrelink Newstart Allowance

A job seeker who is a beneficiary of Newstart Allowance may choose to work for the Dole project or take vocational education for a maximum period of six months at a time. The job seeker/client must fulfill his or her obligations to receive regular payments.

Centrelink Online Services Login

Use your Customer Access Number (CAN) and password to login to Centrelink Online Services. You accept the Conditions of Use. Keep in mind that these may have been updated, so please ensure that you read them regularly.

Centrelink Online Services Registration

A step-by-step guide on how to register for Centrelink Online Services. Accessing your Centrelink account online is a secure and convenient way to find out all you need for your Centrelink services.

Centrelink Parenting Payment

This welfare benefit program is intended as income support for parents and guardians to help them in the financial burden involved in raising children. It is given to the main carer only, who can be a parent, grandparent or foster parent. There is a set of minimum requirements to be eligible for the program.

Centrelink Payments Information

There are over 100 Centrelink payment options so selecting the right one for you can sometimes be overwhelming. We’ve given you the shortcuts to your Centrelink payments below so you can easily find the Centrelink payment information you are looking for.

Centrelink Rent Assistance

Australians who are categorised as non-homeowners and who are are paying in excess of the required rent amount can apply for Rent Assistance. It is an income support program intended for renters who are having difficulties paying their rent obligations.

Centrelink Seniors Card

The Commonwealth Seniors Health Card is a special type of concession card issued by the Australian government to qualified senior citizens. It is a health care card that allows the bearer to purchase medicines at cheaper prices, access government-funded medical services and other related government concessions.

Centrelink Sickness Allowance

Short term illnesses, injuries and disabilities can be covered by Sickness Benefits Allowance benefits. An illness, injury or disability is classified as short term if it will last less than two years based on the opinion of medical experts. An applicant must also be currently employed and has no access to leave benefits from the employer.

Centrelink Youth Allowance

Australian citizens between 16 years old and 24 years old are eligible for Youth Allowance if they are full-time students in universities or apprentices. The benefits are also available to those who are actively seeking employment as long as they fall within the age bracket of 16 years old to 20 years old.